This shipping policy applies to orders placed on onsra.com. Seller: ONSRA GmbH, Birkeweg 8, 6024 Hildisrieden, Switzerland.
Where we ship
We ship to the countries listed below. Orders ship from Switzerland unless the shipping method says otherwise. If your country is not listed, it is not available in the checkout – contact us and we will check the options for you.
Shipping costs and delivery times
Shipping costs depend on the delivery country, the shipping method and the total weight of your order. The exact shipping cost and the available methods are shown in the checkout before you pay. Prices are in USD; if you shop in another currency, the converted amount is shown in the checkout. Delivery times are in business days after dispatch and are estimates of the carrier.
United States
Swiss Post deliveries up to 10 kg include tariffs and all fees. Orders over 10 kg ship from China by sea or by air.
| Total order weight |
Shipping method |
Price |
| up to 0.1 kg |
USA small goods PRIORITY up to 100g (8–15 business days) (tariffs and all fees included) |
$23.00 |
| over 0.1 kg up to 0.25 kg |
USA small goods PRIORITY up to 250g (8–15 business days) (tariffs and all fees included) |
$29.00 |
| over 0.25 kg up to 0.5 kg |
USA small goods PRIORITY up to 500g (8–15 business days) (tariffs and all fees included) |
$29.00 |
| over 0.5 kg up to 1 kg |
USA small goods PRIORITY up to 1kg (8–15 business days) (tariffs and all fees included) |
$44.00 |
| over 1 kg up to 1.5 kg |
USA small goods PRIORITY up to 1.5kg (8–15 business days) (tariffs and all fees included) |
$49.00 |
| over 1.5 kg up to 2 kg |
USA small goods PRIORITY up to 2kg (8–15 business days) (tariffs and all fees included) |
$57.00 |
| over 2 kg up to 10 kg |
Swiss Post PRIORITY (5–10 business days by AIR) (tariffs and all fees included) |
$69.00 |
| over 10 kg up to 25 kg |
Shipping from China by Sea (15–20 business days) |
$85.00 |
| over 10 kg up to 25 kg |
Shipping from China by AIR (5–10 business days) |
$230.00 |
| over 25 kg up to 35 kg |
Shipping from China by Sea (15–20 business days) |
$140.00 |
| over 25 kg up to 35 kg |
Shipping from China by Air (15–20 business days) |
$450.00 |
Switzerland
Swiss Post, shipped within Switzerland – no customs duties or import fees.
| Total order weight |
Shipping method |
Price |
| up to 2 kg |
Swiss Post A-Post Priority |
$7.00 |
| over 2 kg up to 6 kg |
Swiss Post A-Post Priority |
Free |
| over 6 kg |
Swiss Post (shipping from Switzerland) |
Free |
Europe
Countries: Albania, Andorra, Austria, Åland Islands, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Ukraine, Vatican City.
VAT and import taxes are not included and are paid on arrival.
| Total order weight |
Shipping method |
Price |
| up to 1 kg |
Europe Standard (VAT & import taxes not included, paid on arrival) |
$29.00 |
| over 1 kg up to 2 kg |
Europe Standard (VAT & import taxes not included, paid on arrival) |
$45.00 |
| over 2 kg up to 5 kg |
Europe Standard (VAT & import taxes not included, paid on arrival) |
$69.00 |
| over 5 kg up to 10 kg |
Europe Standard (VAT & import taxes not included, paid on arrival) |
$99.00 |
| over 10 kg up to 14 kg |
Europe Standard (VAT & import taxes not included, paid on arrival) |
$139.00 |
| over 14 kg up to 25 kg |
Europe Standard (VAT & import taxes not included, paid on arrival) |
$180.00 |
| over 25 kg up to 30 kg |
Europe Standard (VAT & import taxes not included, paid on arrival) |
$220.00 |
United Kingdom, Jersey and Norway
Import taxes are not included.
| Total order weight |
Shipping method |
Price |
| up to 0.1 kg |
Small goods up to 100g (10–15 business days / import tax not included) |
$5.00 |
| over 0.1 kg up to 0.25 kg |
Small goods up to 250g (10–15 business days / import tax not included) |
$10.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (10–15 business days / import tax not included) |
$15.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (10–15 business days / import tax not included) |
$21.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (10–15 business days / import tax not included) |
$26.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (10–15 business days / import tax not included) |
$31.00 |
| under 5 kg |
UPS FAST (5–10 business days - import taxes not included) |
$45.00 |
| over 2 kg up to 9 kg |
UPS (import taxes not included) |
$34.00 |
| from 5 kg up to 22 kg |
UPS FAST (5–10 business days - import taxes not included) |
$59.00 |
| over 22 kg up to 25 kg |
UPS FAST (5–10 business days - import taxes not included) |
$79.00 |
| over 25 kg up to 30 kg |
Electric Bike UPS - 10–15 business days (import taxes not included) |
$189.00 |
Australia, Canada, Japan and Turkey
Countries: Australia, Canada, Japan, Turkey.
| Total order weight |
Shipping method |
Price |
| up to 0.1 kg |
Small goods up to 100g (15–20 business days) |
$9.00 |
| over 0.1 kg up to 0.25 kg |
Small goods up to 250g (15–20 business days) |
$14.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–20 business days) |
$19.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–20 business days) |
$30.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–20 business days) |
$35.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–20 business days) |
$41.00 |
| over 2 kg up to 5 kg |
UPS FAST (5–10 business days by Air) |
$75.00 |
| over 2 kg up to 6 kg |
Swiss Post - 10–15 business days |
$77.00 |
| over 5 kg up to 10 kg |
UPS (10–15 business days by Air) |
$89.00 |
| over 10 kg up to 25 kg |
UPS (10–15 business days by Air) |
$199.00 |
| over 25 kg up to 30 kg |
UPS (10–15 business days by Air) |
$229.00 |
| over 22 kg |
UPS (10–15 business days by Air) |
$290.00 |
New Zealand
| Total order weight |
Shipping method |
Price |
| up to 0.1 kg |
Small goods up to 100g (15–20 business days) |
$9.00 |
| over 0.1 kg up to 0.25 kg |
Small goods up to 250g (15–20 business days) |
$14.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–20 business days) |
$19.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–20 business days) |
$20.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–20 business days) |
$26.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–20 business days) |
$30.00 |
| up to 7 kg |
UPS FAST (5–10 business days by Air) |
$75.00 |
| over 2 kg up to 7 kg |
Small goods up to 7000g (15–20 business days) |
$66.00 |
| over 7 kg |
UPS USA - Shipping from the USA by AIR (5–10 business days) import taxes not included |
$220.00 |
Asia
Countries: Bangladesh, Bhutan, Cambodia, Kazakhstan, Kuwait, Laos, Malaysia, Nepal, Singapore, South Korea, Taiwan, Tajikistan, Thailand, Uzbekistan, Vietnam.
| Total order weight |
Shipping method |
Price |
| up to 0.25 kg |
Small goods up to 250g (15–20 business days) |
$9.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–20 business days) |
$14.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–20 business days) |
$20.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–20 business days) |
$25.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–20 business days) |
$30.00 |
| over 2 kg up to 5 kg |
Small goods up to 5kg (15–20 business days) |
$53.00 |
| up to 7 kg |
UPS FAST (5–10 business days by Air from Switzerland) |
$75.00 |
| over 5 kg |
China Post by Air 10–15 business days |
Free |
Mongolia, Myanmar and Philippines
| Total order weight |
Shipping method |
Price |
| up to 2 kg |
International Air (import taxes not included, paid on arrival) |
$69.00 |
| over 2 kg up to 5 kg |
International Air (import taxes not included, paid on arrival) |
$129.00 |
| over 5 kg up to 10 kg |
International Air (import taxes not included, paid on arrival) |
$199.00 |
| over 10 kg up to 20 kg |
International Air (import taxes not included, paid on arrival) |
$299.00 |
| over 20 kg up to 30 kg |
International Air (import taxes not included, paid on arrival) |
$399.00 |
United Arab Emirates and Saudi Arabia
| Total order weight |
Shipping method |
Price |
| up to 0.1 kg |
Small goods up to 100g (15–20 business days) |
$14.00 |
| over 0.1 kg up to 0.25 kg |
Small goods up to 250g (15–20 business days) |
$22.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–20 business days) |
$28.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–20 business days) |
$38.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–20 business days) |
$42.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–20 business days) |
$51.00 |
| over 2 kg up to 7 kg |
UPS Switzerland up to 7kg (import taxes not included) 3–10 business days delivery |
$95.00 |
| over 7 kg up to 30 kg |
UPS - 10–15 business days - import taxes not included |
$190.00 |
Chile
| Total order weight |
Shipping method |
Price |
| up to 0.1 kg |
Small goods up to 100g (15–20 business days) |
$9.00 |
| over 0.1 kg up to 0.25 kg |
Small goods up to 250g |
$14.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–20 business days) |
$19.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–20 business days) |
$30.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–20 business days) |
$36.00 |
| up to 2 kg |
UPS FAST (5–10 business days by Air) |
$75.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–20 business days) |
$41.00 |
| over 2 kg up to 7 kg |
Swiss Post Chile (10–15 business days) |
$79.00 |
| over 2 kg up to 8 kg |
UPS FAST (5–10 business days by Air) |
$95.00 |
South Africa
| Total order weight |
Shipping method |
Price |
| up to 0.1 kg |
Small goods up to 100g (15–25 business days) |
$9.00 |
| over 0.1 kg up to 0.25 kg |
Small goods up to 250g (15–25 business days) |
$15.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–25 business days) |
$19.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–25 business days) |
$30.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–25 business days) |
$35.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–25 business days) |
$41.00 |
| up to 7 kg |
UPS FAST (5–10 business days by Air) |
$75.00 |
| over 2 kg up to 8 kg |
Small goods up to 8000g (15–25 business days) |
$69.00 |
| over 8 kg up to 30 kg |
Air freight (import taxes not included, paid by customer on arrival) |
$290.00 |
Russia
| Total order weight |
Shipping method |
Price |
| up to 0.25 kg |
Small goods up to 250g (15–20 business days) |
$9.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–20 business days) |
$14.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–20 business days) |
$20.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–20 business days) |
$25.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–20 business days) |
$30.00 |
| over 2 kg under 8 kg |
UPS FAST (5–10 business days) |
$75.00 |
| from 8 kg up to 28 kg |
China Post by Air 15–20 business days |
Free |
Kyrgyzstan
| Total order weight |
Shipping method |
Price |
| up to 0.25 kg |
Small goods up to 250g (15–20 business days) |
$14.00 |
| over 0.25 kg up to 0.5 kg |
Small goods up to 500g (15–20 business days) |
$19.00 |
| over 0.5 kg up to 1 kg |
Small goods up to 1000g (15–20 business days) |
$30.00 |
| over 1 kg up to 1.5 kg |
Small goods up to 1500g (15–20 business days) |
$35.00 |
| over 1.5 kg up to 2 kg |
Small goods up to 2000g (15–20 business days) |
$41.00 |
| up to 4 kg |
UPS FAST (5–10 business days by Air) |
$75.00 |
| over 2 kg up to 7 kg |
Small goods up to 7000g (15–20 business days) |
$57.00 |
| over 7 kg up to 30 kg |
UPS Kyrgyzstan |
Free |
Israel
| Total order weight |
Shipping method |
Price |
| any weight |
DHL Israel (5 boxes, build-yourself kit, 2–3 weeks shipping time, import taxes not included) |
$690.00 |
China
| Total order weight |
Shipping method |
Price |
| any weight |
China Post |
Free |
Customs, duties and taxes
Where a shipping method says that tariffs, duties or import taxes are included, there is nothing more to pay on delivery. In all other cases, import duties, taxes (such as VAT) and customs fees of the destination country are not included in the price or the shipping cost and are paid by the recipient on arrival.
Tracking
As soon as your order has been dispatched, you will receive a shipping confirmation by email with the tracking number, so you can follow your delivery.
Contact
Questions about shipping or your delivery: info@onsra.com
More answers about shipping: onsra.com/pages/faq
