After a self induced issue with my board, Fabian worked with me to problems solve the issue and recommended replacing the ESC which worked. Lesson learned, make sure you take care of the battery…..

Je suis très satisfait de mon achat de l’ESC 45A. L’installation s’est faite facilement, et les performances sont au rendez-vous. Le contrôleur est stable, réactif et fonctionne parfaitement avec mon setup. Merci pour le service rapide et le produit de qualité !

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Très satisfait de mon achat ! Merci à Fabian et à toute l’équipe Onsra pour leur aide précieuse dans le remplacement de mon ESC. Le nouveau ESC 45A fonctionne parfaitement, la réponse est fluide et la board a retrouvé toute sa puissance. je recommande à 100 % !

Mal no.funciona

Great costumer service! Board runs like new again

Onsra is a perfect example of what a company should be today. I own a Black Carve 3 which is a great board (well designed and well built). Their service has been outstanding whether answering questions, on purchasing accessories, or following up on warranty items. They have won my customer loyalty!

Onsra is amazing at helping their customers and supporting their warranty, thank you fab

With the help of the support Team, I was able to change the ESC by my self. We really feel the difference between the 60A and the 90A version. To keep balance with range and performance, I am using the SPORT mode with the default settings. The battery is sinked a little bit quicker, but we have good sensation. Thank för all,

M'roin

My black carve 3 was experiencing issues connecting to my remote. I reached out to Fabian at Onsra and he helped me right away with diagnosing the issue and sending me a new part. Once the new part arrived, he shared videos to walk me through installing/troubleshoot the issue until my board worked again. I'm glad to have bought my first electric board with Onsra.

I was having trouble getting my Onsra Black Carve motors to calibrate. After multiple attempts I realized that my problem was the ESC being faulty. I reached out to Onsra via email and spoke to a couple people including Fabian! Customer service is definitely TOP NOTCH. They sent me a new ESC via expedited shipping and thank the good lord, IT WORKED! I'm back to doing what I love in my free time! Thanks Fabian and The onsra team for your quick and efficient customer service.

It seems to work the same as before. I have only got a couple of rides in on it because I do not have good weather over here right now, but so far it is working great.

After I switched my ESC because I had an over current issue, Everything worked perfectly. Easy installation and amazing support!